IT Support and Cyber Security Services for

Small Businesses

Practical support, Microsoft 365 improvements, and security hardening delivered.

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IT Support

day-to-day support, device management, proactive maintenance

Cyber Security

security reviews, hardening, incident response support​

Microsoft 365

tenant tidy-up, security, email protection, SharePoint/OneDrive

Projects

migrations, network improvements, automation, documentation

Why Brightlogic

We help small and medium-sized businesses get control of IT and reduce avoidable security risk. Our work covers IT support, Microsoft 365 improvements, and security hardening, delivered in a way that is straightforward, structured and easy to maintain.

We do not sell vague “consulting”. We agree the problem, define the scope, and deliver the work with minimal disruption. If you already have internal IT or an MSP, we can work alongside them to provide an independent view, handle specific projects, or close gaps that are being left open.
We leave you with clear documentation and next steps. You will know what has been changed, what still needs attention, and what to prioritise based on risk and impact.

Popular starting points

Not sure which one fits? Book a call and we will point you in the right direction.

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Microsoft 365 Security Baseline

Tighten sign-in security, admin controls and core email protections.

See what’s included

Email Domain Protection

Reduce spoofing and improve deliverability with correct DNS and reporting.

Protect your domain

Backup and Restore Test

Confirm what is backed up and prove you can restore it when needed.

Test your recovery plan

Who we work with

We work with UK small and medium-sized businesses that rely on IT every day and cannot afford disruption, weak security, or unclear ownership. Most of the organisations we support have Microsoft 365 in place, a mix of laptops and mobile devices, and either no dedicated IT function or a small internal team that needs reliable backup. We keep delivery practical: improve what you already have, reduce risk, and document changes so nothing is held together by guesswork.

We support professional services firms that depend on email, calendars, document sharing and client communications. The focus is usually on Microsoft 365 security, clean access controls, reliable devices, and a support process that keeps staff productive. Where compliance expectations apply, we help you tighten controls and improve visibility without overcomplicating the environment.

We work with logistics and transport businesses where downtime hits operations immediately. The priority is stability and fast support, with security controls that reduce account compromise and disruption. This often includes securing Microsoft 365, improving endpoint management, tightening remote access, and making sure backups and restores are proven rather than assumed.

We support construction and trade businesses that run lean, work across sites, and need IT that is simple and dependable. We help standardise devices, secure email and access, reduce phishing risk, and keep file sharing controlled without slowing work down. The aim is to make day-to-day operations smoother while reducing the risks that typically hit small teams hardest.

We work with manufacturing firms that have a mix of office IT and operational requirements, often with legacy systems in the mix. We focus on practical risk reduction, visibility, patching and endpoint control, and improving how Microsoft 365 is configured for identity, email security, and file access. Where needed, we can help plan sensible segmentation and reduce exposure without introducing unnecessary complexity.

We support retail and eCommerce businesses where email reliability, account security, and continuity matter. The work often includes hardening Microsoft 365, improving deliverability and domain protection, reducing phishing exposure, and ensuring you can recover data quickly if something goes wrong. We also help tidy up systems and processes so day-to-day operations do not depend on one person knowing where everything is.

Talk to us about your environment

How we work

We start with a short call to confirm the issue and the outcome you need. We agree scope and priorities upfront, deliver the work with minimal disruption, then document what we changed and what we recommend next.

  • Understand the problem
  • Agree scope and outcomes
  • Deliver the work
  • Document and hand over
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UK-based support
with remote delivery

Most work is delivered remotely for speed and value. On-site support is available by arrangement for projects, onboarding and critical issues.

What we typically fix

We support UK SMEs that need reliable IT and practical security

  • Unprotected admin accounts
  • Phishing and email policy gaps
  • Poor Microsoft 365 setups
  • Unpatched and unmanaged devices
  • Backup & Recovery
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